• Click here to request a return up to 30 days after you receive the order.
• All items on SALE or tagged as "Final Sale" are not eligible for returns, exchanges, or refunds.
• All items must be returned in the original package, unused, unstained, unwashed, and with all tags.
• Agua Bendita reserves the right to deny a refund if the returned items have been worn, soiled, laundered, or altered in any way.
• Currently we don't offer exchanges. However, you can return for a refund.
• Shipping fees (both standard and express) are non-refundable.
• All returns shipped to our warehouse will be refunded within 3-5 business days after the package is received by our warehouse.
• All refunds will be issued directly to the payment method. Agua Bendita may agree to refund you to a PayPal account, in case the original payment method is no longer available.
• Items purchased in physical stores, can't be returned online. Items purchased online can't be returned in physical stores.
• Fill out the return form here.
• Mark the package with your name and order number, so we can identify it and properly refund you.
• Ship your return to the provided address at the end of the form. Shipping expenses assumed by you. We recommend you return the product with a traceable carrier.
• Email us at customercare@aguabendita.com providing your name, order number, carrier, and tracking number.
• Get your refund in 3-5 business days after the package is received by our warehouse. You will be automatically notified via email.
• Request your return here.
• Enter your order number and the zip code where it was shipped.
• Choose each of the items you need to return and the reason.
• Print the prepaid label we provide. Package and mail in your return.
• Mail your return within the next 15 days.
Otherwise, the label will be automatically disabled and your return request cancelled.
• Get your refund in 3-5 business days after the package is received by our warehouse.
You will be automatically notified via email.
NOTE: you will be deducted a $12.00 USD fee from your refund.
If you experience issues starting your return online, please contact us by filling out this form or by email at customercare@aguabendita.com